Monitoring fees and overdue balances is essential, but often pushed aside when teams are busy. When this happens, issues escalate quietly and become harder to manage later.
Virtual Assistants provide structured, consistent support in this area.
Typical Tasks
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Monitoring overdue balances
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Sending reminder and warning emails
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Updating payment records
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Escalating issues when required
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Maintaining communication records
How Virtual Assistants Help
Virtual Assistants manage routine finance-related admin, ensuring follow-ups happen consistently and in line with agreed processes.
Internal staff remain responsible for decisions, while VAs handle the time-consuming monitoring and communication.
Why Consistency Matters
Regular monitoring prevents small issues from becoming major problems and reduces stress for both staff and students.