Your Dedicated Virtual Assistant
Try a dedicated Virtual Assistant for one month at offer price — $895.
No long-term commitment. No risk.
* 40 hours per week dedicated to your RTO
* Trained in RTO, CRICOS & ELICOS administration
* Works with any student management system
Money-back guarantee if you’re not satisfied
To ensure quality onboarding and proper support, this trial is limited to 10 RTOs only
Why This Isn't a Typical Virtual Assistant Service
This isn’t general admin or offshore support. Our Virtual Assistants are purpose-built for RTOs, CRICOS and ELICOS providers, with the systems, compliance knowledge and processes already in place.
Built specifically for RTOs & CRICOS providers
Trained in student admin, compliance workflows and reporting requirements.
A mature service, not a new experiment
Providing Virtual Assistant services to education providers since 2011.
Your processes, properly documented
Each VA follows documented, client-specific procedures kept current.
Consistency built through long-term retention
Many of our Virtual Assistants have worked with us for years, providing continuity and stability — some since 2011.
How Virtual Assistants Support RTO Operations Day to Day
Routine, process-driven work handled consistently — so your internal team can focus on higher-value tasks.
A Virtual assistant Service Built on Real Industry Experience
Why Extended Coverage and Continuity Matters
One of the biggest operational advantages of using a Virtual Assistant is improved continuity and coverage.
Virtual Assistants can be scheduled to align with Australian business hours or slightly staggered to extend coverage where needed. This flexibility allows routine administrative work to continue progressing throughout the day, rather than stopping when internal teams are stretched or unavailable.
The result is fewer backlogs, smoother handovers and work that’s ready when your team needs it — without increasing local staff hours or workload.
Addressing the Biggest Concerns RTOs Have About VAs
We’ve had bad experiences with VAs before — how are yours different?
That’s a common concern, and in most cases it comes down to industry knowledge and structure.
Our Virtual Assistants are not general admin staff. They are trained specifically in RTO, CRICOS and ELICOS administration, including student records, compliance-sensitive workflows and reporting requirements.
This is a mature service we’ve been running since 2011, refined over many years while supporting real RTOs through real operational and compliance pressures. Our VAs work within documented processes and clearly defined responsibilities, rather than ad-hoc task handling.
What if it doesn’t work for us?
That’s exactly why this offer exists.
The $895 campaign allows you to try a full-time Virtual Assistant for one month without any long-term commitment. You can assess the quality of work, communication and fit within your operations before deciding whether to continue.
There is no obligation to proceed beyond the trial month.
Is there any risk with the trial?
No — we remove the risk entirely.
If, after the trial month, you’re not satisfied with the work delivered by your Virtual Assistant, we will refund your $895 in full.
We’re confident enough in the quality and structure of our service to stand behind it.
Are your Virtual Assistants offshore?
Yes — our Virtual Assistants are based in India, and we’re completely transparent about that.
What matters more than location is training, experience, process and oversight. Our VAs are trained specifically to work in Australian RTO and CRICOS environments and understand the importance of accuracy, consistency and compliance.
Many of our Virtual Assistants have been with us for years — some since 2011 — which provides continuity and operational stability that most providers cannot offer.
Who manages and supervises the VA?
You’re not left to manage an offshore staff member on your own.
We recruit, train and onboard the Virtual Assistant, provide operational oversight, and ensure they work within agreed responsibilities and documented processes. Clear escalation paths are in place when decisions or guidance are required from your team.
You receive a dedicated VA, backed by a team that understands RTO operations and compliance expectations.
If you’re not satisfied after the trial month, we will refund your $895 in full. No long-term commitment. No pressure to continue.
Our VA Experience & Why it Matters
Our Virtual Assistant service was built through years of working inside real RTO and CRICOS environments — alongside the systems, data and operational realities providers deal with every day.
While our current VA service formally launched in 2011, our experience using distributed administrative teams in the education sector goes back to the early 2000s, well before Virtual Assistants became common.
At that time, online student management systems were rare and remote admin support was uncommon across Australian education. We were among the early providers to operate an online student management system and to use offshore administrative support to manage student data at scale.
What began as a practical operational solution has evolved into the mature Virtual Assistant service we provide today — shaped by real compliance requirements, reporting deadlines and RTO operational pressures.
Developed Within Real RTO Environments
Our Virtual Assistants are not generic admin staff trained after the fact.
They work directly within RTO operations, including onboarding new TEAMS clients, supporting data migrations, system setup and ongoing administration. This gives them hands-on experience with how student data connects across enrolments, results, finance, AVETMISS, CRICOS and reporting.
Because of this exposure, our VAs understand why accuracy matters and how issues in one area can create compliance or reporting problems elsewhere.
Continuity, Documentation and Long-Term Retention
We place strong emphasis on documentation, consistency and staff retention.
Each client’s workflows are clearly documented, maintained and followed by their assigned Virtual Assistant, ensuring accountability as requirements change. Many of our VAs have been with us for years — some since 2011 — so operational knowledge stays with your organisation rather than being lost through frequent turnover.
Why This Matters for RTOs
This isn’t outsourced admin in the traditional sense.
It’s an operational capability built through long-term involvement in RTO and CRICOS environments — with the systems, data and compliance expectations fully understood.